GameStorm

Thank you for choosing GameStorm. We take pride in delivering exceptional products and service. Please review our refund policy to understand your options in case of any issues with your purchase.

Returns & Refunds

Because our products are freshly made and perishable, all sales are generally final. However, if you encounter any problems with your order, please contact us within 3 days of receiving your item to explore possible solutions.

Refunds or exchanges may be considered if:

• Your order does not match the agreed specifications, such as flavor, size, or design.
• The product arrived damaged or compromised during delivery.

Items Not Eligible for Refund

• Orders not collected or picked up at the scheduled time.
• Incorrect information provided by the customer, including delivery address or customization details.
• Personal taste preferences or dissatisfaction unrelated to order errors.
• Cancellation requests made after production has begun.

Requesting a Refund

To submit a refund request, please email us at [email protected] with:

• Your order number
• A detailed description of the issue
• Photographs of the product, if applicable

Upon review, approved refunds will be processed to your original payment method within 5 business days, or a replacement will be arranged where appropriate.

Contact Information

For any questions about our refund policy or your order, please contact our customer support team at [email protected]. We’re here to help!